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Privacy Policy

At E Online Shop, accessible from eonlineshop.info, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by E Online Shop and how we use it.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Log Data: Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
• Personal Information: When you create an account, make a purchase, or fill out a form, we may ask for personally identifiable information including Name, Email Address, Phone Number, Shipping Address, and Payment Details.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Process transactions and send you related information.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.

3. Data Security

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

4. Your Rights

You have the right to access, correct, or delete your personal data. You can do this by contacting us or using the account settings on our website.

Terms and Conditions

Welcome to E Online Shop! These terms and conditions outline the rules and regulations for the use of our Website.

1. Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms. You are responsible for safeguarding the password that you use to access the Site and for any activities or actions under your password.

2. Products and Services

We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All product descriptions, images, and pricing are subject to change at any time without notice. While we endeavor to provide accurate descriptions, we do not warrant that product descriptions are entirely error-free.

3. Pricing and Payment

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

4. Shipping and Delivery

Shipping times provided at checkout are estimates only. E Online Shop is not liable for any delays in shipping caused by third-party courier services, customs, or force majeure events. Risk of loss for items purchased from E Online Shop passes to you upon delivery to the shipping carrier.

5. Intellectual Property

The content included on this Site, such as text, graphics, logos, images, and software, is the property of E Online Shop or its content suppliers and is protected by copyright and other intellectual property laws.

Return and Refund Policy

Thank you for shopping at E Online Shop. We want you to be completely satisfied with your purchase.

1. Returns

We accept returns within 15 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned, including:

• Perishable goods (such as food, flowers, newspapers).
• Intimate or sanitary goods.
• Downloadable software products.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.

3. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@eonlineshop.info.

4. Shipping

To return your product, you should mail your product to: contact@eonlineshop.info. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

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